Sales Administrator - Job Description

As a sales administrator you will be taking orders by telephone email & fax; entering orders onto the system; emailing order acknowledgements & requesting customer confirmation; tracking process from order to delivery to ensure that all is happening with estimated time frames and informing the client each step of the way; answering the telephone & redirecting calls; receptionist duty; general data input; general admin; raising sales invoices; checking despatch documentation and dealing with customer queries.

Companies often want a sales administrator who has good experience of sales order processing; good keyboard skills; good telephone manner; numerate and well organised; has great attention to detail and who is adaptable. Export experience can be an advantage.