Receptionist - Job Description

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A receptionist is usually the first person a visitor meets or speaks to on the phone. A receptionist should make that all important, good first impression, so above anything else you'll need to have a good rapport with people to make them feel looked after and at ease.

 Duties include:

Greeting visitors, offering them refreshments and directing them to the right person

Answering queries

Answering calls and taking messages

Screening phone calls

Keeping the reception area tidy

Looking after the 'visitor' book and security passes

Receipt of courier parcels