Part Time Sales Administrator 

The Company

xxxx Limited is a £20m turnover manufacturer of ladders and associated access equipment. It is a subsidiary of xxxxxxx Limited, itself part of the xxxxxxx xxxxxx Group, a privately owned German group with turnover in excess of £1 billion.

The company employs approximately 200 people, predominately at the single manufacturing site at xxxxxx in Derbyshire. Of this total, around 30 are engaged in the various administrative tasks. The customer base includes major multiple DIY retailers, builders merchants, independent hardware businesses etc.

The Role

Following internal promotion, we are now looking for  a part time sales administrator. The successful candidate will be required to undertake a variety of tasks including:

§         Processing orders received from customers, both electronically and via telephone / fax;

§         Dealing with telephone enquiries from customers and the general public as end user, including taking orders for spare parts and general product enquiries;

§         System maintenance and updating;

§         Generation of information regarding daily sales figures, monthly reports for management etc;

§         Liaison with other departments regarding specific business issues.

The Candidate

To be successful in this role, the candidate must be:

§         Customer focused with a pleasant telephone manner and good communication skills;

§         Be computer literate with the ability to understand computerised systems quickly and with a good working knowledge of excel and word;

§         Capable of working on their own initiative whilst also being part of a bigger team and able to help colleagues when required.

Hours / Other information

It is envisaged that the successful candidate will work approximately 25 hours per week, although this is subject to negotiation. Hours will be agreed subject to the need to staff the department throughout the working day. Overtime will be required to cover sickness and holiday leave.

The sales administration department comprises three part time employees (including this position), one of whom deals predominantly with export matters. The position reports directly to the Finance Director.