Production Controller

The successful candidate will be responsible for the effective movement of work through the business. This involves liaising with Account Management and Sales teams, the client, and the manufacturing functions to ensure that client briefs are understood and effectively executed. 

Responsibilities


• Work with the Account Management and Sales teams to ensure that you receive the required standard of brief, understanding client expectations and what is required to deliver on those expectations
• Ensure you manage the operational process of product manufacturing and ensure that you maximize efficiency
• Ensure you meet or exceed internal and external customer expectations
• Understand current jobs, minimizing production costs and timings, reducing both material and time wastage involved in the quote through to complete production
• Ensure you deliver on tasks correctly, on time and producing quality work
• Commit to a thorough and clear communication loop with the Account Management team and the client, updating with job progress, errors and mutually beneficial solutions
• Ensure that your personal knowledge is up to date on all systems, product, material and technical processes development
• Operate invoicing process accurately and in a timely fashion
• Strive for continual improvement of client work
• Ensure that you or the correct personality, when requested, join the Account Management or New Business teams for pitches, presentations or visits, as required, seeking new cross selling opportunities and growth of existing business.


Principle contacts

Internal
• Production staff, management, directors and all other areas of the business

External
• All suppliers and customers

Skills, knowledge and experience

• Thorough knowledge of Manufacturing production practices and processes

• Must be computer literate and familiar with Word, Excel and Access as a minimum.
• Good negotiation skills to achieve maximum benefit
• Experience working in manufacturing industry
• Demonstrable attention to detail
• Analytical thinking
• Professional approach to problem solving and internal customer relations
• Reliable, trustworthy and conscientious
• Effective team member.