CREDIT CONTROLLER                                     

MAIN PURPOSE OF JOB 

To monitor the aged debt analysis and ensure that debts are paid on their due date and where not take steps to ensure payment is made with the minimum of delay. 

To provide administrative support to the Director of Finance and Central Services, and also to other staff within the Finance Department  as required.

 POSITION IN ORGANISATION

Responsible to the Finance Manager

3.      SCOPE OF JOB     

-                          Reviews aged debt analysis.

-         Contacts overdue debtors.

-         Liases with Chamber staff when necessary to ensure queries are resolved.                           

-         Takes the appropriate action to collect outstanding debts.        

-         Manages the Director of Finance’s diary including making and confirming appointments and maintaining the outlook calendar.

-         Vet telephone calls for the Director and take messages as required.                                                                           

 

4.   DIMENSIONS & LIMITS OF AUTHORITY

 

Manages own time ensuring any deadlines are met.

 

 

5.   QUALIFICATIONS

 

Maths and English to GCSE level or equivalent.

Basic IT skills (word & excel)

 

 

6.      EXPERIENCE                                                                                                         

 

Previous experience as a Credit Controller.

Excellent telephone manner & communication skills

Previous experience of administration and PA work.

 

Part 2: DUTIES & KEY RESPONSIBILITIES

 

60%

-         Reviews aged debtors for non payers.

-         Contacts the debtors and tries to secure payment.

-         Sends letters ranging from polite requests to threatening legal action.

-         Preparation of County Court Summons’ as last resort.

-         Liases with staff to sort out queries.

-         Also chases outstanding amounts from loan fund debtors.

-         Larger amounts may involve contacting Solicitors.

           

40%

-         Vet telephone calls for the Director.  Take and deal with

      calls/messages as and when required.

-         Make appointments and arrange meetings, keeping the Directors diary and outlook calendar up to date.

-         Keep the Directors filing system up to date.

-         Other administration work within the Finance Department